Frequently Asked Questions

We know these are big decisions and you probably have questions. We've got you covered.

Courses and Classes

That's great! When you create your Profile on our website, make sure you note what classes you have already taken. If you have a consultation with one of our Team Members we can help you figure out if you need any other foundational knowledge. Most of our classes show clearly if there are prerequisites. We are happy to work with instructors around the world so that students have the best experience possible.
Some of our classes are 'on demand', meaning that you can go into the specific course you wish to take, hit the 'add to cart' button and then make your payment. Then the class will show up under your Profile and you can access its contents. Other classes happen at specific times with an instructor. Please check the Events page to see when these will run next.
It depends on the kind of class you have registered for. If it is an on-demand course, you can access the information from your profile after you have purchased the class. Sometimes you will only be able to access one part and required to show that you have completed it before the next part is released. If it is a synchronous online class, then you need to check what date the course is actually running. Class materials will be emailed to you or uploaded into your profile before the class dates. These courses usually take place on zoom. If you are unsure how to use Zoom as a student, please view our FAQs on the subject.

Technology and Logistics

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to helpyou@educo.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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